Frequently Asked Questions
1. How Long does it take to dispatch my print ?
For UK buyers its 7 days, and for buyers outside of the UK delivery is up to 28 days depending on where you are in the world, we will notify you upon payment when you can expect delivery of your canvas.
2. If I see a print I like can I specify my own size frame?
Yes of course you can, we specialise in bespoke canvas orders and we are more than happy to discuss any design requirements you may have to suit the spaces in your own home.
3. If I like the design but want a different shade or colour are you able to do this?
Yes, we can colour match to suit your decor, If you see a design in orange you like but you want it in brown for example this can easily be done for you. We also accept samples of colour by post so that you can send us your colours and ideas so that we can create for you the perfect piece of art on canvas.
4. Is this website secure and are my credit card details safe?
Yes we only use the very best in SSL technology and encryption to ensure your transaction is safe. We can also take payment by cheque or postal order as well as over the phone. Please see our contact details if you wish to pay over the phone.
5. Can I make a special request for delivery on a certain day ?
Yes, please give us a call or drop us an email if you'd like to discuss delivery on a certain day of the week. We are always happy to help you if your canvas is a present for a special occassion and needs delivery at the right time.
6. What method is used to make the canvas prints?
We use the very latest in digital techniques to offer you cutting edge design. Our team at right canvas have over 20 years art, design and print experience ranging from photography to oil painting and by using the best ultrachrome inks on the market today and premier quality canvas our prints are guaranteed to last.
7. what is a giclee print?
Giclee; pronounced (zhee-Clay) is an individually produced, high-resolution, high-fidelity reproduction done on a special large format printer. Giclees are produced from digital scans of existing artwork. Also, scince many artists now produce only digital art, there is no "original" that can be hung on the wall. Giclees solve that problem, while creating a whole new vibrant medium for art. Giclees can be printed on any number of media from canvas to watercolour paper. Giclees are superior to traditional lithography in several ways. The colours are brighter, last longer and are so high resolution that they are virtually continous tone, rather than tiny dots. The range or "gamut" for giclees is far beyond that of lithography.
